Prognosis for UC Cloud is a comprehensive solution for monitoring and troubleshooting Cloud Unified Communications environments. It is an extension to the renowned Prognosis solution that provides precise performance monitoring solutions for business-critical computing environments, including ATM/POS networks, Unified Communications environments, IT infrastructure and web applications.
Prognosis offers a range of specific products to monitor and manage most system and network environments. With Prognosis UC Cloud, Prognosis has now been extended to provide monitoring and troubleshooting capabilities for Cloud Unified Communications environments, starting with Skype for Business Online environment, which is part of Microsoft Office 365 solution.
Prognosis UC Cloud provides insight into Skype for Business Online users' Quality of Experience (QoE), as they make calls and meetings as part of their collaboration activities. Administrators and Support engineers can utilize Prognosis UC Cloud to troubleshoot and identify potential root causes of users' degraded QoE while using Skype for Business Online.