Unable to start the threshold

[PhanindraAtchi]

Hello Team,

I have noticed that alerts are not dispaying on Alerts dashboard for one of my clients . Upon varification in thick client i have observed that all the thresholds are stopped state. I tried to start them but no luck. Dont know what is the issue is. Please help me how to start/bring them into running condition.

Regards,

Phani

[GeraldC1 · Accepted solution]

Checking the "Event History > Detailed Event Information" in the Prognosis Client can provide more information on what went wrong when somethign fails in the Client GUI and what to change or check. Screenshot below.

HTH

HTH