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Unable to start the threshold

PhanindraAtchi
10 Guide

Unable to start the threshold

Hello Team,

 

I have noticed that alerts are not dispaying on Alerts dashboard for one of my clients . Upon varification in thick client i have observed that all the thresholds are stopped state. I tried to start them but no luck. Dont know what is the issue is. Please help me how to start/bring them into running condition.

ma threhold.JPG

 

 

 

 

 

 

 

 

 

 

Regards,

Phani

1 ACCEPTED SOLUTION

Accepted Solutions
GeraldC1
Community Manager

Re: Unable to start the threshold

Checking the "Event History > Detailed Event Information" in the Prognosis Client can provide more information on what went wrong when somethign fails in the Client GUI and what to change or check. Screenshot below.

HTH

 

HTHPrognosis-Client-Event-History.png

View solution in original post

1 REPLY 1
GeraldC1
Community Manager

Re: Unable to start the threshold

Checking the "Event History > Detailed Event Information" in the Prognosis Client can provide more information on what went wrong when somethign fails in the Client GUI and what to change or check. Screenshot below.

HTH

 

HTHPrognosis-Client-Event-History.png

View solution in original post