We are unable to start the "Prognosis SFTP server service " in the services on windows server .We are aslo unable to cofigure CDR/CMR on call manger. Please help us how to trouble shoot this.
Solved! Go to Solution.
Prognosis STFP Server service (irsftp.exe process) likes to listen on TCP port 22. It may fail to start if something else has already taken that port. To find out the PID of what process may have already taken the port:
netstat -ano | findstr :22
Verified , Its looking like the no process is using the port 22. Pleasee find the scrren shot for your reference and let me know how to proceed further.
We reverified and found "Freeftpdservice.exe" is allocated to TCP 22 , How can we change the port and assign it IRSftp service.
Thank you Gerald, We did the same , we have stopped FreeFTPservice and started prognosis SFTP and it was sucessfully started.
Thank you very much for helping us resolving this issue.