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Unable to Publish documents to Prognosis Web

Cedric_Jackson
08 Mountaineer

Unable to Publish documents to Prognosis Web

Windows Server 2008 R261- Internet Explorer 11.0.9600.18617 - Prognosis Server 11.1 Patch 02
I get the error message "Failed to publish Documents: The request was aborted: Could not create SSL/TLS secure channeL"

It is recommended to ensure that TLS 1.0 is unchecked but does not yield any positive results.
1 REPLY 1
Adam_Annen
Community Manager

Re: Unable to Publish documents to Prognosis Web

HI Cedric,

Prognosis 11.1 should be using TLS 2.0 so that older problem with TLS 1.0 being disabled should not be the cause on this one.
On the publish to web window, have you tried different Server and logon names?

Server Name: Maybe try that VIP address you mentioned in the other forum post
Logon: Ensure you are using domain\user naming format

If the above does not help, Can you email me a screenshot of the logon window and the subsequenet error?