UCA Agent failing to connect

[peter_lai]

Hi,

my UC Assessor keeps showing the below message:

Cannot start assessment - Agent not connected

[GeraldC1]

Hi Peter,

Thank you for bringing this to our attention. Does this previous post help? 

IR Community > Forums > UC Assessor > UCA Agent failing to connect with "Not Connected" ...

Also, if the Agent has not been downloaded and installed, here is a quick tour to get that set up:

IR Community > Forums > UC Assessor > Is there a quick tour of UC Assessor so that I can...

If no luck with these then please do open a support ticket (instructions in the first linked post above). A new ticket will instantly reach the devops team and the right people who can help.

HTH