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PrognosisRabbitMQ: Erlang machine seems to die continously, not restarted.

PhanindraAtchi
10 Guide

PrognosisRabbitMQ: Erlang machine seems to die continously, not restarted.

Hello team

 

The below event triggred in windows server, When i check in services, the PROGNOSIS RABBITMQ service is not found.

Can any one tell wht is the impact of this service and how to resolve this.

 

"Event Description: PrognosisRabbitMQ: Erlang machine seems to die continously, not restarted."

 

Regards,

Phani

1 REPLY 1
Adam_Annen
Community Manager

Re: PrognosisRabbitMQ: Erlang machine seems to die continously, not restarted.

Hi Phani,

 

THis one is better handled via a support case because we will need very specific data. WHen logging the case please include:

 

irfax from the node where the rabbit service is misbehaving
 - Double-click C:\Prognosis\Server\configuration\irfax.bat and retrieve the zip file it creates at the same location (Name starts with irfax)

sfbfacts from the same server

 - Double-click C:\Prognosis\Server\configuration\sfbfacts.bat and retrieve the sfbfacts.zipo file from the sfbfacts subdirectory (I.e. C:\Prognosis\Server\configuration\sfbfacts\sfbfacts.zip)

 

Attach this to the case when opening.