We will be migrating our existing UCCE VXML Gateways to the newer Cisco Virtualized Voice Browser (Cisco VVB). Does or will Prognosis be supporting Cisco VVB? I have tried testing these in our Prognosis 11.4 dev environment to see what info I could get usingsome diferent Prognosis data definitions (primarily ucce vxml), but so far I am only able to get hardware metrics, no software metrics (active calls for example). It looks like most of the objects for these are pulled from the mib CISCO-VOICE-APPS-MIB.
I may have jumped the gun on this question based on some information I was originally provided from our voice engineering team. Trying to confirm what metrics are currently available via SNMP for the Cisco VVBs as some of what we are looking for may not actually be available as originally thought.
Prognosis 11.4 does not support Cisco Virtualized Voice Browser (VVB) natively.
Monitoring of VVB might be possible using a Custom Solution from the Professional Services Organization. The VVB solution would need to be built, then deployed in your environment. Please let us know if you would like your Account Manager to contact you about creating the Custom Solution.