Packet Loss issues in calls - how to use Path Insight to investigate further

[GeraldC1]

Prognosis is identifying calls with high Packet Loss - how can I use Path Insight to investigate further?

[GeraldC1 · Accepted solution]

Here's a short video (55 seconds) on how to use Path Insight to investigate high packet loss issues.

Steps in this video:

1. Network, Network > Devices
2. Follow the Red dot icons: router ---- > interface
3. Packet Loss on the interface, causal analysis
4. connected hosts that are affected

[William]

@GeraldC1 this is an excellent example of "every day usage of Prognosis"!  Please keep these coming, as eventually we will have training based on product adoption instead of product configuration.