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Monitor only a subset of VGs

Guillaume
05 Base Camper

Monitor only a subset of VGs

Hi all!

Sometimes, our ToIP team adds new VGs to a CUCM cluster. Since it takes some time to properly setup a new VG, once the VG is plugged in, Prognosis starts firing unwanted alarms (because of ports not yet configured for instance).

Other than manually editing the 30+ VG rules to only include Production-ready VGs, is there a way we can prevent some of the VGs from being monitored by Prognosis?

Unfortunately, since these are customers' VGs, we don't have much liberty regarding their naming and/or description so excluding VGs based on these won't do the trick Smiley Sad
3 REPLIES 3
Anon
Community Manager

Re: Monitor only a subset of VGs

Hi Guillaime,

could you maybe use a specific attribute in the CUCM as long as these gateways are not propperly setup. You can check the complete CallManagerGateway/CallManagerDevSum Record (depending which condition causes your alarms) for other information you may use but I could imagine that as long as these gateways are not working you configure them into a specific location, Device Pool or so that Porngois can exclude with the condition filter where clause.

Let us know if that helps.Gateway-Condition.png

Guillaume
05 Base Camper

Re: Monitor only a subset of VGs

Hi Stefan,

That's a good idea, I'm just wondering if the VG location is available in all the records used for the monitoring,.
If it is then issue solved, if it's not then I think it won't do the trick.

If VGs were nodes, we could easily build a dynamic nodegroup to filter out the Preprod VGs, unfortunately we can't.

Thanks for the suggestion, I'll investigate this!
Anon
Community Manager

Re: Monitor only a subset of VGs

Think in this case you have a lot of options, just check the records I named in the documentation and pick the best for you.

Also not having the gateway as node does not matter for alerting because the piece that you need is the right Where Clause (also in a node group) Smiley Happy