MOS score alerting on SIP Trunk

[Venkatesh]

Hi All,

Does anyone have idea how to setup MoS score alerting on SIP Trunk.

Can alerting be established as follows:

1. MoS less than 3.5 for a duration of 60seconds on inbound calls for a specific SIP trunk.

2. Mos less than 3.0 for a duration of 30 seconds on inbound calls for a specific SIP trunk.

Please provide the the where clause condition for the requirement.

Thanks,

Venkatesh

[GeraldC1]

Hi there, Have you found the Prognosis record that should have those SIP trunk MOS values and call directions? Looking it up in the records section of online help, check if the MOS field is averaged over the check interval then try this kind of approach:

1.

where clause: MoS field < 3.5 AND ...

check interval: 60seconds;

2.

where clause: Mos field < 3.0 AND ...

check interval: 30 seconds

Let me know which record. I can check it.

HTH

[Venkatesh]

Hello GeraldC1,

Thanks for your response.

I would like to setup threshold for inbound calls when MOS is less than 3 on a specific SIP Trunk for the call duration is  30 and 60 sec. I can see that display in Voice quality TAB for this requirement. Please find the attached screenshot for reference. Also I tried to setup a threshold with below where clause condition as shown in the Voice quality display for testing purpose but it was not generate any alerts.

CATEGORY = "Inbound" AND ODEVNAME <> EMPTY AND DURATION > 0:30 AND MNMNOPSC > 4

Could you please check this and please provide the exact where clause for receiving the alerts as per our requirement.

Please let me know if you need any addtional information.

Thanks,

Venkatesh

[GeraldC1]

Well done with the work done so far. Does this series of short videos help provide a method to create and validate the threshold for alerting?

https://community.ir.com/t5/Unified-Communications/How-can-I-create-alerting-on-performance-metrics-...

HTH

[Venkatesh · Accepted solution]

Hello GeraldC1,

Thanks for your response.

Finally i have setup sucessfully a threshold for my below requirement. Below is the where clause condition which i configured and it is working sucessfully.

CATEGORY = "Inbound" AND ODEVNAME <>  EMPTY AND MNMNOPSC  <3 AND (DURATION > 30 OR DURATION <>  EMPTY).

[GeraldC1]

Hi Venkatesh,

This is great news. Well done.