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MOS score alerting on SIP Trunk

Venkatesh
10 Guide

MOS score alerting on SIP Trunk

Hi All,

 

Does anyone have idea how to setup MoS score alerting on SIP Trunk.

Can alerting be established as follows:

 

1. MoS less than 3.5 for a duration of 60seconds on inbound calls for a specific SIP trunk.

2. Mos less than 3.0 for a duration of 30 seconds on inbound calls for a specific SIP trunk.

 

Please provide the the where clause condition for the requirement.

 

 

Thanks,

Venkatesh

1 ACCEPTED SOLUTION

Accepted Solutions
Venkatesh
10 Guide

Re: MOS score alerting on SIP Trunk

Hello GeraldC1,

 

Thanks for your response.

Finally i have setup sucessfully a threshold for my below requirement. Below is the where clause condition which i configured and it is working sucessfully.

 

CATEGORY = "Inbound" AND ODEVNAME <>  EMPTY AND MNMNOPSC  <3 AND (DURATION > 30 OR DURATION <>  EMPTY).

 

SIP Trunk MOS.PNG

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5 REPLIES 5
GeraldC1
Community Manager

Re: MOS score alerting on SIP Trunk

Hi there, Have you found the Prognosis record that should have those SIP trunk MOS values and call directions? Looking it up in the records section of online help, check if the MOS field is averaged over the check interval then try this kind of approach:

1.

where clause: MoS field < 3.5 AND ...

check interval: 60seconds;

2.

where clause: Mos field < 3.0 AND ...

check interval: 30 seconds

 

Let me know which record. I can check it.

HTH

Venkatesh
10 Guide

Re: MOS score alerting on SIP Trunk

Hello GeraldC1,

 

Thanks for your response.

I would like to setup threshold for inbound calls when MOS is less than 3 on a specific SIP Trunk for the call duration is  30 and 60 sec. I can see that display in Voice quality TAB for this requirement. Please find the attached screenshot for reference. Also I tried to setup a threshold with below where clause condition as shown in the Voice quality display for testing purpose but it was not generate any alerts.

 

CATEGORY = "Inbound" AND ODEVNAME <> EMPTY AND DURATION > 0:30 AND MNMNOPSC > 4

 

SIP Trunk MOS.PNGSIP Trunk MOS Threshold in Prognosis.PNG

 

Could you please check this and please provide the exact where clause for receiving the alerts as per our requirement.

Please let me know if you need any addtional information.

 

 

Thanks,

Venkatesh

GeraldC1
Community Manager

Re: MOS score alerting on SIP Trunk

Well done with the work done so far. Does this series of short videos help provide a method to create and validate the threshold for alerting?

https://community.ir.com/t5/Unified-Communications/How-can-I-create-alerting-on-performance-metrics-...

HTH

Venkatesh
10 Guide

Re: MOS score alerting on SIP Trunk

Hello GeraldC1,

 

Thanks for your response.

Finally i have setup sucessfully a threshold for my below requirement. Below is the where clause condition which i configured and it is working sucessfully.

 

CATEGORY = "Inbound" AND ODEVNAME <>  EMPTY AND MNMNOPSC  <3 AND (DURATION > 30 OR DURATION <>  EMPTY).

 

SIP Trunk MOS.PNG

View solution in original post

GeraldC1
Community Manager

Re: MOS score alerting on SIP Trunk

Hi Venkatesh,

 

This is great news. Well done.