Description: The webui does have certain documented limitations and in this case the VDN window has been seen to hit one of these limits due to an extra-ordinary amount of VDN's in the customer's environment. It is the combination of both the VDN qty and certain advanced features like multiple visual alarms and calculation fields in that window.
Symptom: When opening the VDN & Vector Dashboard, the VDN window has a spinning icon that never loads the window.
Fix: IR Support have designed a better dashboard for this and this is available on request at no charge. The dashboard itself has advantages over the existing dashboard beyond this problem too:
1. Easier to find VDN's because you have an index to filter the data based on VDN Extension
- I.e. You click on 0-9 as seen in the below screenshot, and it will only display VDN Extensions that begin with that digit
- Save you a lot of time locating 1 particular VDN
2. Loading the previous huge amounts of VDN's into this window cause hight CPU/Memory utilization and this caused some noticeable slowness
3. Fixes the above problem by removing 1 key factor (The 10k+ qty of VDN's)
Below is a screenshot of this dashboard (Customer specific data masked), but notice the 0-9 index at the top)
If you think you would benefit from this customization and would like a copy, please reply to this forum and we will send you out the zip and the instructions for deploying and publishing this to the web as a key display. If you have this solution and find it useful, let us know here too.