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How calls are driscribed on " Cisco calls tab"

PhanindraAtchi
10 Guide

How calls are driscribed on " Cisco calls tab"

Hello Team,

 

Please help how the calls dricribed/calculated on "cisco calls " which are showing in fractional numbers . I could not able to get any idea about this graphical representation. So please discribe how the calls calculated here.

cisco calls.JPG

 

 

 

 

 

 

Thanks,

Phani

2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: How calls are driscribed on " Cisco calls tab"

As I said, labels are little confusing, but data is shown as whole numbers. See below.image.png


If my reply answered your question please click on the 'Accept as Solution' button to help others find the answer.
Thanks,
Shoaib

View solution in original post

PhanindraAtchi
10 Guide

Re: How calls are driscribed on " Cisco calls tab"

Understood.. Thank you shoib.

View solution in original post

4 REPLIES 4

Re: How calls are driscribed on " Cisco calls tab"

Hi Phani,

 

From the graph, it looks like it is showing 1 call in 'Attempted' window. So you probably had 1,0,1,1,0,1 calls attempted. The scale is just printing based on min/max values, in this case 0-1. And in other graph, it is again whole numbers, 2,1,5 etc.


If my reply answered your question please click on the 'Accept as Solution' button to help others find the answer.
Thanks,
Shoaib
PhanindraAtchi
10 Guide

Re: How calls are driscribed on " Cisco calls tab"

Hi shoib,

 

Getting confused. Can you please explain me in little detail. Morning my customer asked me why the calls are showing in fractional parts , how can we understand this that how many calls are happening . Pleasee look into the screen shot which he sent.I have to explain him on this

matt.jpg

 

 

 

 

 

 

Thank you,

Phani

 

 

Re: How calls are driscribed on " Cisco calls tab"

As I said, labels are little confusing, but data is shown as whole numbers. See below.image.png


If my reply answered your question please click on the 'Accept as Solution' button to help others find the answer.
Thanks,
Shoaib

View solution in original post

PhanindraAtchi
10 Guide

Re: How calls are driscribed on " Cisco calls tab"

Understood.. Thank you shoib.

View solution in original post