Hi @kashyap,
FXO status for MGCP gateways is provided by the subscriber the gateway is registered to. This information is a combination of the SNMP state and the calculated state based on individual channels/ports. To check this, first confirm you can get the gateway table via an SNMP walk to the subscriber that gateway is regsitered to. You should be able to execute the following command from a command shell in the Prongosis\server\configuration directory:
..\x64\snmpwalk -v 2c -c <community string> -M callmanagerMIBs -m CISCO-CCM-MIB -O n <subscriber IP address> .1.3.6.1.4.1.9.9.156.1.3.1
This should return the gateway table.
Then confirm you're able to get the individual port status by executing the folllowing:
..\irperftool -c <Subscriber IP address> -o "Cisco MGCP FXO Device" -u "<username>" -p "<pwd>" -i -v <Subscriber IP address>
If you identify any problem executing either of the commands above, that needs to be addressed first i.e. connectivity (firewall or port being blocked), incorrect user/password or data source not available (SNMP agent or Tomcat service issue on the Subscriber).
If you are seeing output returned by both of these commands, then it would be best to open a support case so that we can investigate further.
Regards,
Scott Clement
