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Cisco Jabber Monitoring - MOS no longer used/SCSR

IR Partner

Cisco Jabber Monitoring - MOS no longer used/SCSR

Hi,

My customer is moving to a Cisco deployment(currently Avaya) and we are talking about monitoring at the moment and what toolset we have currently to look at UC performance.

 

I was referred to a white paper from Cisco that suggest that Jabber does not support MOS and Cisco is now using a diferent 

value to measure call quality(SCSR) - is this supported by prognosis?

 

https://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-collaboration/white...

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Cisco Jabber Monitoring - MOS no longer used/SCSR

Hi @Jonathan_Mc ,

 

Prognosis uses MOS score, SCSR is not supported yet. The following post provides additional information about Jabber endpoints:

 

https://community.ir.com/t5/Collaborate/Reporting-on-usage-of-video-calls-through-CUCM-using-Jabber-...

 

Please get in touch with account manager to discuss the requirement. Our Professional Service team may be able to provide custom solution.

 

Thanks

David

View solution in original post

2 REPLIES 2

Re: Cisco Jabber Monitoring - MOS no longer used/SCSR

Hi @Jonathan_Mc ,

 

Prognosis uses MOS score, SCSR is not supported yet. The following post provides additional information about Jabber endpoints:

 

https://community.ir.com/t5/Collaborate/Reporting-on-usage-of-video-calls-through-CUCM-using-Jabber-...

 

Please get in touch with account manager to discuss the requirement. Our Professional Service team may be able to provide custom solution.

 

Thanks

David

View solution in original post

IR Partner

Re: Cisco Jabber Monitoring - MOS no longer used/SCSR

Thanks David !