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Cisco Jabber Monitoring - MOS no longer used/SCSR

Jonathan_Mc
IR Partner

Cisco Jabber Monitoring - MOS no longer used/SCSR

Hi,

My customer is moving to a Cisco deployment(currently Avaya) and we are talking about monitoring at the moment and what toolset we have currently to look at UC performance.

 

I was referred to a white paper from Cisco that suggest that Jabber does not support MOS and Cisco is now using a diferent 

value to measure call quality(SCSR) - is this supported by prognosis?

 

https://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-collaboration/white...

1 ACCEPTED SOLUTION

Accepted Solutions
David_Sun
Expert

Re: Cisco Jabber Monitoring - MOS no longer used/SCSR

Hi @Jonathan_Mc ,

 

Prognosis uses MOS score, SCSR is not supported yet. The following post provides additional information about Jabber endpoints:

 

https://community.ir.com/t5/Collaborate/Reporting-on-usage-of-video-calls-through-CUCM-using-Jabber-...

 

Please get in touch with account manager to discuss the requirement. Our Professional Service team may be able to provide custom solution.

 

Thanks

David

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2 REPLIES 2
David_Sun
Expert

Re: Cisco Jabber Monitoring - MOS no longer used/SCSR

Hi @Jonathan_Mc ,

 

Prognosis uses MOS score, SCSR is not supported yet. The following post provides additional information about Jabber endpoints:

 

https://community.ir.com/t5/Collaborate/Reporting-on-usage-of-video-calls-through-CUCM-using-Jabber-...

 

Please get in touch with account manager to discuss the requirement. Our Professional Service team may be able to provide custom solution.

 

Thanks

David

View solution in original post

Jonathan_Mc
IR Partner

Re: Cisco Jabber Monitoring - MOS no longer used/SCSR

Thanks David !