Cisco Call Manager record collection methods

[Timon_Dennis]

Hi,

Attempting to document by what method several of the Cisco Call Manager records we utilize for monitoring and alerting out of Prognosis are collected.  This helps us to get a better understanding of how and how often the data is collected.  Unfortunately, this is not available in any of the Prognosis documentation for the most part as most of the records simply reference “the record is available from Cisco cluster nodes”.  Is it possible to provide how the below Prognosis record are collected?  Not looking for specific OIDs, queries, etc., but rather just by what method (SNMP poll, SQL query, perfmon query, etc.):

CallManagerApplianceService

CallManagerApplianceCallManagerPerformanceStatus

CallManagerApplianceProcess

CallManagerApplianceProcessor

CallManagerApplianceReplicationStatus

CallManagerApplianceCallManagerSummaryStatus1

IpTelephonyGenericRecord

Adding this information to vendor documentation in the future across all vendor records would be extremely useful.

Thanks!

[GeraldC1]

CallManagerApplianceService CMASRVCE Scraper

CallManagerApplianceCallManagerPerformanceStatus CMAPERF Perfmon

CallManagerApplianceProcess CMAPROC Perfmon

CallManagerApplianceProcessor CMACPU Perfmon

CallManagerApplianceReplicationStatus CMAREPS Perfmon

CallManagerApplianceCallManagerSummaryStatus1 CMASUM1 Perfmon

IpTelephonyGenericRecord IPTGEN Perfmon for Contactability, SQL for total endpoints, SNMP for endpoints up, down, etc

HTH

[GeraldC1 · Accepted solution]

A more overall picture for collecting metrics from Call managers:

https://community.ir.com/t5/Unified-Communications/What-ports-need-to-be-opened-on-the-firewall-for-...

HTH

[Timon_Dennis]

Thanks for the info.  This definitely helps!

Tim