I'm getting this when the MGCP gateway device that was down comes back UP.
The Down email is consistent, but the Up email alert is showing data from when it was down!
This is due to a limitation in Prognosis which is particularly apparent in this alert. Try these steps, they should provide a workaround.
<script type="text/javascript" async src="https://play.vidyard.com/embed/v4.js"></script>
- CmaGatewayDevDown."Dispatch Manager" : Override Default Off Event (disable Off Event)
- CmaGatewayDevDown."Dispatch Manager" : Copy
- CmaGatewayDevUp paste "Dispatch Manager"
- CmaGatewayDevUp where clause change to:
DEVSTAT <> 1 AND DEVSTAT <> 3 AND DEVSTAT <> EMPTY - CmaGatewayDevUp "Message Defaults" enable "[ v ] Off Event"
- CmaGatewayDevUp "Message Defaults" "Event Text" change @CMGWDEVS.DEVSTAT@ to @CMGWDEVS.DEVNAME@@
- Restart those threshold conditions to get new alerts.
- Wait for 5 minutes to receive the new alerts and confirm that the workaround is good.
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