Can Prognosis Monitor TCP connections (2500) for the TSAPI Service?

[Paulino_Malonzo]

Hi All,

We recently had this error log on one of our Avaya AES: "10:11:55 ERROR:CRITICAL:TSAPI:TSERVER:ClnMsg.cpp/131 93 The TSAPI Service cannot open a stream for client IP; the maximum number of TCP connections (2500) for the TSAPI Service are already active." We were able to resolve the issue by rebooting the AES TSAPI services. But we would like to know if Prognosis can monitor TCP connection, to at least know the count of TCP established or connecting?

Best Regards,
Paulino Malonzo

[Anon]

Hi Paulino,

I suggest checking the Prognosis record AesTsapi
One of these fields might have the answer to your question:
AesTsapiClientsConnected
AesTsapiOpenUserStreams

It might be useful to check the following fields as well. State/status might become resourceUnavailable as AES runs out of TCP resources.
AesTsapiState
AesTsapiStatus

AvayaAesSummary is another record to check. Field name TsapiActiveClients shows the number of TSAPI Active clients

And finally the record AesTsapiTlinkTable, which contains details of each TSAPI TLINK.
Related fields:
AesTsapiTlinkConnections
AesTsapiTlinkMaxConnections
AesTsapiTlinkOpenStreams

Regards,
Alex