I am running Prognosis 11.5 and have an Avaya CM. In the finished voice streams, is it possible to increase this retention beyond 48 hours?
Hello Kevin,
The retention time of the AV-Voice Streams Historical Database Collection should already be set to 65 days and 60GB of disk size in Prognosis 11.5.
Is the 48 hour retention refering to the AV-Voice Streams Historical Database Collection retention time, or is this refering to the reporting limits in Displays?
If the question is about the retention time, I suspect the Monitoring Node was upgraded from a version that had the limits set much lower.
Use the following to update the AV-Voice Streams Historical Database Collection retention time to 65 days and 60GB of disk size:
If the question is about differing report intervals, a Custom Solution will be needed. To have a custom Avaya Communication Manager CDR report created, please contact the Account Manager for details.
Thank you,
Scott Baldwin
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