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Avaya Voice Stream issue

Trey Sullivan
05 Base Camper

Avaya Voice Stream issue

I just upgraded to Prognosis version 11 and have an issue.

Why does the lower section of the voice streams screen error out? The color changes from the normal green to blue then I hover in the lower left and get the below message. Not sure how to resolve that. Image is attached with error message.PNS.png

4 REPLIES 4
Adam_Annen
Community Manager

Re: Avaya Voice Stream issue

Hi Trey,

I have a fixed .dashboard file for this that is easy to deploy. This is going to be in the next patch for Prognosis 11.2.
Would you like me to send you the .dashboard file with deployment steps as a hotfix?
Trey Sullivan
05 Base Camper

Re: Avaya Voice Stream issue

Adam Annen said
Hi Trey,

I have a fixed .dashboard file for this that is easy to deploy. This is going to be in the next patch for Prognosis 11.2.
Would you like me to send you the .dashboard file with deployment steps as a hotfix?  


Yes please, that would be awesome!
Adam_Annen
Community Manager

Re: Avaya Voice Stream issue

File and steps sent. Let me know the result please.
Trey Sullivan
05 Base Camper

Re: Avaya Voice Stream issue

Thanks again Adam, that did the trick! All is well again!