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Avaya CC Elite Threshold

Jonathan_Mc
IR Partner

Avaya CC Elite Threshold

Hi,

 

Our CC Elite threshold is sending out events stating that certain vectors have no VDNs associated to them - when we validate this using SAT we can see asscoiations so not sure why the product is telling us this?

 

Thanks

 

 

 

2 REPLIES 2
GeraldC1
Community Manager

Re: Avaya CC Elite Threshold

The Avaya VDNs & Vectors dashboard might provide more detail around that.

Prognosis for Contact Center > Avaya Aura Call Center Elite > Monitoring Data > VDNs & Vectors

HTH

Jonathan_Mc
IR Partner

Re: Avaya CC Elite Threshold

Hi

 

I checked the detail in the documentation and that doesnt appear to offer any explanation of that particular event from whart I can see?