Hi,
Our CC Elite threshold is sending out events stating that certain vectors have no VDNs associated to them - when we validate this using SAT we can see asscoiations so not sure why the product is telling us this?
Thanks
The Avaya VDNs & Vectors dashboard might provide more detail around that.
Prognosis for Contact Center > Avaya Aura Call Center Elite > Monitoring Data > VDNs & Vectors
HTH
Hi
I checked the detail in the documentation and that doesnt appear to offer any explanation of that particular event from whart I can see?
Members | Likes |
---|---|
43 | |
36 | |
23 | |
17 | |
11 |