Can CRA identify when a recording fails and captures part of a conversation?
A common failure scenario we see is when a recording fails but captures part of a conversation only. Can CRA capture such a failure and alert this type of error where a recording contains just some of the whole call?
Re: Can CRA identify when a recording fails and captures part of a conversation?
Good question. Considering this online Help article, Does the meta data from the Data Warehouse indicate that only a partial recording was made? Or is the file on disk is still open – well after the recording end time reported in the meta data?