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IR Troubleshooting Masterclass: Using HeartBeat to Test Conference Bridges & UC Environment

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IR Troubleshooting Masterclass: Using HeartBeat to Test Conference Bridges & UC Environment

In this episode of IR’s Troubleshooting Masterclass, Solutions Engineer Chuck Geisler explains how you can use IR’s HeartBeat Testing Solution to automatically test the performance of your conference bridges and UC environment.

 

Please note, in addition to conference bridges, use cases often include: toll free numbers, DID phone numbers, international phone numbers, 24x7x365 customer experience coverage, connectivity issues, voice quality issues, and one-way audio.

 

If you are not currently leveraging HeartBeat and/or WebBeat and would like to learn more about how it may help, please contact Joan Roethle (e: joan.roethle@ir.com; p: (+16122435136) or Tim Symons (e: tim.symons@ir.com; p: +13033908708). You can also check out the attached PDF for more information regarding IR’s Testing Solutions (we’re currently offering a free trial!).

 

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Unified Communications has always been an important part of companies' digital transformation efforts due to its ability to enable rich virtual collaboration and communication. But with COVID-19, we've reached a break-through point.

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